Privacy Policy

Last Updated: 4 March 2026

1. Introduction

PrettyBrainiac ("we", "our", "us") operates the website prettybrainiac.com and provides professional moving services in the Asunción metropolitan area, Paraguay. This Privacy Policy explains how we collect, use, store, and protect personal information provided through our website or when you contact us regarding our services.

By using our website or submitting your information through our contact form, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Details about your moving requirements (origin, destination, type of move, special items)
• Any additional information you include in your message

We may also collect non-personal technical information automatically when you visit our website, such as your IP address, browser type, operating system, pages visited, and time spent on the site. This information is collected through cookies and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

The personal information you provide is used exclusively to:

• Respond to your inquiry about our moving services
• Assess the scope and requirements of your move
• Communicate with you regarding your service request
• Improve the quality and relevance of our website content
• Comply with applicable legal obligations

We do not use your personal information for unsolicited marketing communications without your explicit consent.

4. Legal Basis for Processing

Under applicable Paraguayan data protection law (Law No. 1682/01 on Privacy and Personal Data Protection and related regulations), we process your personal data on the following legal bases:

• Consent: When you submit our contact form, you provide explicit consent to the processing of your data for the purpose of responding to your inquiry.
• Legitimate interest: We have a legitimate interest in maintaining and improving our website and services.
• Legal obligation: We may process data where required by applicable law.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and business (such as hosting providers), subject to confidentiality obligations
• Legal or regulatory authorities when required by applicable law

Any third-party service providers we engage are required to handle your data in accordance with this Privacy Policy and applicable data protection laws.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Inquiries that do not result in a service engagement are typically retained for a period of up to 12 months, after which they are securely deleted.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable Paraguayan law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal retention requirements
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, please contact us at info@prettybrainiac.com or by phone at +595 985 419 064.

9. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date of the most recent revision is indicated at the top of this page. We encourage you to review this policy periodically.

12. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@prettybrainiac.com
• Phone: +595 985 419 064
• Address: Av. Central, Loma Plata 160501, Paraguay